We are currently experiencing a performance degradation issue affecting platform.

Incident Report for Spike

Resolved

The incident affecting the Spike platform has been fully resolved.

All services are operating normally, and platform performance has been restored.

We apologize for any inconvenience caused.

Posted Oct 10, 2026 - 08:43 GMT-03:00

Update

The issue has been resolved, and we continue to closely monitor the platform to ensure service stability.

Posted Oct 10, 2026 - 08:30 GMT-03:00

Monitoring

The issue has been resolved, and we are currently monitoring the platform to ensure service stability.

Posted Oct 10, 2026 - 08:17 GMT-03:00

Identified

Our team has identified an issue with a caching infrastructure issue and is actively working to restore normal service.

Posted Oct 10, 2026 - 08:14 GMT-03:00

Investigating

We are investigating a performance degradation issue affecting platform. We will post updates as they are available.

Posted Oct 10, 2026 - 08:10 GMT-03:00

This incident affected: PORTAL and API.